The chatter rules were developed by NorgesEnergi employees in collaboration with Venke Knutson and Ingrid Remvik Leirvik of Skravlekopp. Together, they wanted to get the conversation going in what is Norway's first certified Skravlekopp company.
NorgesEnergi was certified as a Chatty Cathy company in 2020 and works actively to ensure that all employees feel included. They have the Chatter Cup easily accessible by the coffee machine and have also created a small chatter corner to make it even easier to sit down and have a chat.
The company launched its chatter rules in the summer of 2021, when the country was still characterised by the ongoing corona pandemic and more and more people were feeling lonely.
- In Norway, we are very familiar with both the Mountain Code of Conduct and the Code of Conduct for Seafarers, so we thought it was high time that we also put in place the Chatter Code of Conduct," says Geir Arne Gundersen in NorgesEnergi.
The chatter rules
- Remember that an action is worth a thousand words
- Say hello! It could mean more than you realise
- Show respect for others' opinions
- Don't be afraid to care too much
- Listen more than you speak
- Be present. Put your mobile away
- Give a compliment - preferably a smile
- Your time is the greatest gift you can give someone
What is Chatterbox?
The chatter cup is a green cup that is placed together with the other equipment of cups and glasses in a catering establishment. In the centre of the green cup is the word Chatter Cup in white lettering.
The idea behind the cup is that when you order your drink and ask for it to be served in a Chatter Cup, you're signalling to the other people in the room that you'd like to talk to others while you drink it. A bit like an open invitation to a conversation. Whether you need it or offer it doesn't matter.
Chatter is something many, if not all, people can get involved in. When municipalities, cafés and the man and woman in the street join forces, it's easier to go a long way towards a more generous society.
Become a chatterbox café
Do you run a catering establishment and want to contribute to more openness and warmth? Become a Chatterbox café!
A Chatter Cup Café is a café that wants to create an arena for conversations between people and help make society more inclusive. With the green cups on the shelf, you as a café are making an important contribution. By being on the list of Skravlekopp cafés, you are helping to create more conversations and more everyday joy.
You order the green chatter cups in the same way as you would order other equipment. You can also order your own marketing material that will help to visualise the concept and make it easier for you to explain and for your customers to use.
Click here to read more about becoming a Chatterbox café.
